Responsible Play
At Nova Win Play, we believe that the lottery should be a fun and enjoyable experience. We are dedicated to promoting responsible play and offer tools and resources to ensure your participation remains safe and within your limits.
Our Commitment to You
We take our responsibility seriously. Our platform is built on the following core principles:
Age Verification: We strictly verify all users to ensure they are 18 years of age or older, in compliance with Canadian regulations.
Security & Transparency: We present all draw information, rules, and odds clearly, empowering you to make informed decisions.
Self-Help Tools: We offer resources to assist you in managing your play responsibly.
Tips for Responsible Play
Playing responsibly means staying in control and understanding the risks. Follow these simple guidelines:
Stay in Control
Set a Budget: Determine your budget before playing and stick to it. Never spend money meant for essential expenses.
Set a Time Limit: Decide how much time you’ll spend playing and stick to it.
Treat it as Entertainment: Keep in mind that the lottery is a form of entertainment, not a way to make money or solve financial issues.
Never Chase Losses: Avoid purchasing more tickets in an attempt to recover losses.
Self-Exclusion and Account Tools
Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
Time-Out Periods: Temporarily suspend your account for a short break (from 24 hours to 30 days).
Self-Exclusion: For a longer break, you can choose to self-exclude for 6 months or more. During this period, your account will remain locked, and you will not receive promotional material.
To access these features, visit the "My Account" section or contact our support team.
Need Help? Resources for Support
If you or someone you know is struggling with problem gambling, confidential help is available. Please reach out to these professional Canadian resources:
National Problem Gambling Helpline: 1-800-463-4262 (Available 24/7 across Canada)
Responsible Gambling Council (RGC): www.responsiblegambling.org (Information and resources)
Local Provincial Resources: Find your province’s specific gambling support programs for local assistance.
